Key #mslocjam questions concerning measurement include: Adoption and other basic usage metrics are interesting but certainly leave us wanting more. We are familiar with the work of Etienne Wenger-Traynor, Beverly Wenger-Traynor and Maarten de Laat and their evaluation framework for assessing value of communities and networks -- and this seems to move us to a … Continue reading Measuring activity, outcomes and value in social technology platforms #mslocjam
Tag: measurement
Measuring value of social media and learning: Burying the myth of the magic formula
Jane Bozarth wrote an excellent piece recently for Learning Solutions magazine called Assessing the Value of Online Interactions. In it, she explains how she applies a conceptual value-measurement framework developed by Etienne Wenger, Beverly Traynor and Maarten de Laat (see Assessing Value Creation for Communities of Practice and Networks: A Conceptual Framework). [A side note: … Continue reading Measuring value of social media and learning: Burying the myth of the magic formula
Most Significant Change technique
I've been reading through a document on the most significant change technique, provided to me by one of its authors, Rick Davies. MSC is a way to monitor and evaluate the impact of social programs -- complex activities for which business-like output measures are simply not a match. Briefly, Davies' approach relies on significant-change stories … Continue reading Most Significant Change technique
Jeff Merrell 