This is Blog Post Zero of what I hope will become at least a 6-month, interconnected digital conversation. You can help by contributing to exploration of the questions at the end of this post. #msloc430 Class and Community Between January and June of each year I teach MSLOC 430 - Creating and Sharing Knowledge, a … Continue reading #msloc430 class bloggers: Exploring networks, communities and knowledge
Tag: Knowledge management
Open Cafe: Enterprise 2.0 and social technology implementation and adoption #mslocjam
We are in the final three weeks of MSLOC 430 Creating & Sharing Knowledge, the course I teach in the Master’s Program in Learning & Organizational Change at Northwestern University. As we contemplate how best to move enterprises toward more valuable use of social technology (think Enterprise 2.0), several topics continue to pull at us. … Continue reading Open Cafe: Enterprise 2.0 and social technology implementation and adoption #mslocjam
Formal and informal community management #mslocjam
Key #mslocjam questions concerning community management include: The Community Roundtable and others speak to the practice of community management and the important role it plays. But when in the early stages of moving toward being a more social enterprise, how do we best manage the trade-offs in committing resources to community management - e.g., formal, … Continue reading Formal and informal community management #mslocjam
Measuring activity, outcomes and value in social technology platforms #mslocjam
Key #mslocjam questions concerning measurement include: Adoption and other basic usage metrics are interesting but certainly leave us wanting more. We are familiar with the work of Etienne Wenger-Traynor, Beverly Wenger-Traynor and Maarten de Laat and their evaluation framework for assessing value of communities and networks -- and this seems to move us to a … Continue reading Measuring activity, outcomes and value in social technology platforms #mslocjam
Knowledge sharing to learn as well as to perform #mslocjam
Key #mslocjam questions concerning knowledge sharing for learning include: We can see value from knowledge sharing (using social technology) to address specific, performance challenge - leveraging the network to get an answer to a question, for example. But how do we also make sure we leverage the same technology for deeper learning? What practices or … Continue reading Knowledge sharing to learn as well as to perform #mslocjam
Jeff Merrell 