Recently, I had the opportunity to speak at the annual conference of the Association of Change Management Professionals Midwest Chapter. I shared my thoughts on what is an on-going work-in-progress: The learning journey required to move beyond being empathetic and to actively practice co-creation when we design and implement organizational change. This is a topic … Continue reading The learning journey: From empathy to co-creation
I have the good fortune to be co-teaching two courses at Northwestern University with the talented Teresa Torres, whose work with teams and leaders in the product world is changing how they connect the dots between user research and product design decisions. We co-lead the Designing for Organizational Effectiveness Certificate program that is part of … Continue reading What pedagogy can teach us about learning and design thinking
I first started teaching in higher education in 2006. Two years later I moved to a full-time position at Northwestern University - part staff role, part instructor. This, after 20+ years as a corporate leader and consultant working at the intersection of technology, learning and knowledge management. Pedagogy - the methods and practice of teaching … Continue reading What pedagogy can teach us about leadership and learning
Learning from success I recently attended a conference where, upon reflection, I am once again just struck by the challenge of aligning on outcomes in the workplace. And how the inability to do so absolutely kills our capacity for organizational learning. The context in this case involved community management professionals (practitioners who are skilled in … Continue reading Why is alignment on outcomes so hard?
Earlier this year, I had the opportunity to do a podcast with Jim Storer and Shannon Abram of The Community Roundtable as part of their "Conversations with Community Managers" series. One of the topics we cover is what I see as a missed opportunity for learning professionals who see "social learning" as equal to "having people … Continue reading Social learning as learning-to-be