I've made a commitment to myself to try to write once a week in 2021. My mind is ajumble today, however. So I am going to write out a few notes, to come back to, and make sense of, at some future point. Or at least that would be the plan. Note 1: I am … Continue reading Random reflections – Jan. 31, 2021
Let me tease out two ideas. Design is - must be - a communal practice. And many more of us are designers than we might believe. Together, these two ideas might change the way many of use view the work we do and our role in addressing issues of equity and justice. The inspiration for … Continue reading Design must be communal. And we are all designers.
I had a conversation earlier this week about how those of us who are fortunate enough to be knowledge workers are now operating in the remote working/learning world created by the global pandemic. The conversation drifted off to point out some bright spots. Some organizations are giving their people space to be human and may … Continue reading Visible knowledge
Recently, I had the opportunity to speak at the annual conference of the Association of Change Management Professionals Midwest Chapter. I shared my thoughts on what is an on-going work-in-progress: The learning journey required to move beyond being empathetic and to actively practice co-creation when we design and implement organizational change. This is a topic … Continue reading The learning journey: From empathy to co-creation
I have the good fortune to be co-teaching two courses at Northwestern University with the talented Teresa Torres, whose work with teams and leaders in the product world is changing how they connect the dots between user research and product design decisions. We co-lead the Designing for Organizational Effectiveness Certificate program that is part of … Continue reading What pedagogy can teach us about learning and design thinking