We are in the final three weeks of MSLOC 430 Creating & Sharing Knowledge, the course I teach in the Master’s Program in Learning & Organizational Change at Northwestern University. As we contemplate how best to move enterprises toward more valuable use of social technology (think Enterprise 2.0), several topics continue to pull at us. So we are opening up the dialogue for at least the next two weeks and ask you to join in our knowledge-sharing jam.
This blog will serve as the focal point for discussion and aggregating insight and commentary. But you may also join in the conversation on Twitter by using the #mslocjam hashtag.
Topics and links to each topical listed below. But to set the context for the course you may want to read Open cafe: Enterprise 2.0 and personal learning network discussions #msloc430 check out the results of recent Twitter chats and see a previous open discussion on digital identity Personal brand and digital identity. Which I am I? #msloc430 (Updated 12-Feb).
For each of the topics we are interested in hearing about effective practices or innovative new approaches. We are particularly interested in your more reflective thinking — based on your own experiences in working to help organizations become more connected and open in their knowledge sharing, what insights do you draw?
Share your insights as a comment or point us to other resources in the following posts:
Implementation of new social technology platforms
Adoption of new social technology (by individual users)
Formal and informal community management
Measuring activity, outcomes and value in social technology platforms
Knowledge sharing to learn as well as to perform
At the conclusion of the two-week jam period (May 27) I’ll share any themes or thinking that emerged from our exploration.
photo credit: Roberto Trm via photopin cc
Jeff Merrell 
See Harold Jarche’s “No Cookie Cutters for Complexity” http://www.jarche.com/2013/03/no-cookie-cutters-for-complexity/
“Are any of our practices self-defeating?”
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Also as a reference, see this Storify of a panel discussion we held during #msloc430 in the Winter. We covered similar topics:
http://storify.com/jeffmerrell/msloc-430-knowledge-jam
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I think the term Enterprise 2.0 is a bit misleading. We have social products for small businesses – Bitrix24 for example and social products for big corporations (SalesForce Chatter, Yammer, etc.). They work well, but only in their niche – Yammer in SMB settings is pointless and Bitrix24 is hard to use if you have 60,000 employees.
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Jack – Thanks for the comment. And totally agree – we routinely fall into the trap of painting situations with a broad brush. We need to step back and look at what “social” means for different size organizations, and the different needs/orientations in each.
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Hi Jeff — I got around to a coordinated response in http://traction.tractionsoftware.com/traction/permalink/Blog2079
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Thanks Jordan – I know you’ve done a lot of work in this area (and have seen a lot), so your insights are always valuable. Am sure this will raise a few more questions as we go forward – but that’s the point, eh?
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